Keep working while the phone gets handled.
When both hands are on a job, Plasmiq answers, gets the caller’s name and number, and captures what is happening before it reaches you.
- Service needed
- Job address
- Callback number
24/7 AI receptionist for plumbing companies
Answer the plumbing calls you can’t get to.
Plasmiq picks up while you’re on the tools, after hours, or helping another customer. It captures the issue, address, urgency, and callback details, then follows your rules for the next step.
Six quick questions · no sales call required
Example callILLUSTRATIVE · 10:42 PM
Caller
“Water is coming through the ceiling below our bathroom.”
Example owner brief
Urgent · active leak
Service address captured · shutoff status unknown · callback requested now
Available around the clockUse it for every call or only overflow.
Callback-ready detailsIssue, address, urgency, and callback details.
You stay in controlTest the draft before a customer hears it.
Plumbing call-coverage check
Is Plasmiq a fit for your shop?
Get an honest recommendation based on your call volume, team, and coverage gaps. If your current setup is already enough, we’ll say that too.
Where it helps
Coverage for the calls that interrupt the work.
Use Plasmiq as the front door, an after-hours line, or backup when the team is tied up.
Give urgent calls a clear next step.
Set the rules for active leaks, burst pipes, backups, and no-water calls. The receptionist flags urgency and follows your escalation path.
- Urgency questions
- Escalation rules
- Prioritized call brief
Stop a busy office from becoming voicemail.
Use Plasmiq for every call or only the ones your team cannot reach. Routine questions get answered and quote requests stay organized.
- Hours and service area
- Callback-ready messages
- Call transcript and recording
One call, three clean steps
From ringing phone to useful job brief.
The caller explains the problem.
Your receptionist answers in your business name and uses the greeting and call rules you approved.
Plasmiq gets the details that matter.
Name, number, address, plumbing issue, urgency, and the next detail your crew needs before calling back.
Your rules decide what happens next.
Flag an urgent call, take a quote request, capture a preferred time, or follow your escalation instructions.
The plumbing plans
Two simple levels of call coverage.
Choose overflow coverage for a lighter call load or unlimited inbound coverage for a shop that routes every call. Both use the same plumbing-specific receptionist.
Plasmiq for plumbing
Overflow or unlimited
One business location · choose after signup
- Plumbing-specific setup and call rules
- 24/7 inbound call answering
- Caller details, transcripts, and recordings
- Lead and urgency summaries
- Private test call before publish
- Calendar tools when configured
- New US or Canada number plus forwarding guide
See both monthly options before secure checkout. Unlimited coverage is subject to the fair-use terms.
Questions from the shop
Before you hand over the phone.
How does it handle an urgent call?
You define the questions and escalation rules. Plasmiq can collect the issue, address, urgency, and callback details, then flag the call and follow those rules. It does not replace 911 or a plumber’s professional judgment.
What happens when it does not know an answer?
It says so, takes a clear message, and follows your escalation rules instead of inventing an answer. You can review every transcript and recording in the dashboard.
Can I keep my current business number?
Yes. Forward your existing line when you are busy, closed, or unavailable, or use a new US or Canada number from Plasmiq.
Can callers book an estimate or service window?
Plasmiq can be configured with a supported calendar to check availability and manage appointments during the call. Without a calendar, it can still capture the requested day and time for follow-up.
How long does setup take?
About five minutes for the first draft. Paste your website or answer a few questions, listen to the receptionist in a private test call, edit anything, and publish when it sounds right.
How does the monthly plan work?
Choose a lower-volume overflow plan or unlimited inbound coverage for one business location under the fair-use terms. Both options are shown after account creation and before secure checkout, and you can cancel any time.
Read the fair-use terms.